FORMIT has launched a survey on Once-Only Principle

Rome, March 2nd, 2016 – FORMIT has launched a survey dedicated to the experiences and perceptions of European citizens and businesses concerning administrative procedures they have to deal with to obtain specific services at national level and in cross-border contexts. The survey is part of a study on “EU-wide digital once-only principle for citizens and businesses: Policy options and their impacts” conducted by Fondazione FORMIT, GNKS Consult and CIVIC Consulting for the  DG CONNECT (Directorate-General for Communications Networks, Content and Technology of the European Commission).

The intention of the survey is to gather information on the administrative burdens that citizens and business have to face while dealing with public administrations and by which extent these can eventually be reduced through the implementation of the Once-Only Principle. Indeed, this approach, implying that subjects doesn’t have to submit the same information or data more than once to public bodies, is expected to generate consistent befits in term of time and costs savings for all stakeholders involved, including Public Administrations themselves.

In particular, the survey has been designed to investigate 15 specific functionalities (5 concerning citizens life-events and 10 concerning businesses life-events) and the administrative procedures that subjects have to deal with at EU28 level. European citizens and businesses are invited to address one or more of the specific questionnaires concerning the functionalities in object: the questionnaire takes between 5 and 15 minutes and all responses will be treated anonymously.


To access the survey please proceed to the dedicated web page (closed on April 18st 2016).

For further information please contact This email address is being protected from spambots. You need JavaScript enabled to view it.